Elena Platform Boots

We typically ship orders out within 1-2 business days of ordering. From there shipping may take 3-5 business days. Holiday and weekends not included.

We offer a hassle-free return policy. If you are not completely satisfied with your purchase, you may return it for a refund or exchange within 30 days of receipt.

To initiate a return, please contact our customer service team by email at hello@berness.com. We will provide you with instructions on how to return your item.

Most items are eligible for return. However, items that have been worn, damaged, or altered may not be eligible for return.